Sony TX10

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Showing 25 comments

shizui

(1:58 AM, April 07, 2012)

Have just come back from a diving holiday with extensive use of the the TX-10 in MPK-THJ housing. A few comments I have:

1. It is not compatible with a strobe flash because the automatic settings kept overexposing the photos. As there is no manual mode to compensate this is a big flaw. I left my strobe packed for the holiday.
2. My feeling was that while the underwater white balance settings are pretty good, once the camera is in the case these cannot be manually selected and I don't think the auto selection was that good.
3. The buttons on the housing work just fine with the touch screen if you go into the camera menu and select 'Housing= on". I have no clue why Island Voyager had the problems he did. The limitation is with the camera and its design, not the interaction between the housing and the camera.
4. The housing is pretty rugged and I had no issues with leaking at all. I have also not experience the cracking noted elsewhere on this forum
5. Having said all that, the camera performed its best taking flash photos in close focus macro mode (see attached photo) and was actually pretty good for this purpose. I suspect it would perform OK in non flash mode in shallow depths (5-8m) with good light and visibility but this is not the diving camera I was looking for.

Tags42

(0:27 AM, March 25, 2012)

Like I said in my earlier post above, I had the exact same crack on my tx10. I then took it underwater in Cuba even after noticing the cracks and it worked perfectly. This particular part of the casing does not affect its waterproof capabilities. It's purely cosmetic.

Alex Rix

(10:53 AM, March 18, 2012)

this is the state of mine, crack in battery cover and corner appeared, and bottom missing section from a drop of 20cm when being passed across a table... NOT RUGGED! am sending in for repair now :-)

Alex Rix

(10:44 AM, March 18, 2012)

why were you charged fees? i'm just sending mine in for the first time, and am not sure if they will battle me on it/ try and make me pay?

Alex Rix

(10:43 AM, March 18, 2012)

I have the same issue, I didn't want to risk mine in water, and I'm sending in for repair

Alex Rix

(10:41 AM, March 18, 2012)

i have the same cracks and will try returning here in the UK, see if they will repair it

Guest

(11:47 AM, February 28, 2012)

Do you think the camera would be working under water with a crack like this (right hand corner of the body)? It appeared without any reason...

Velis

(11:36 AM, February 28, 2012)

Hi, I had the same problem 3 times already! I got my camera repared by Sony two times (first time with fees, second time for free) but it cracked again yesterday (3 weeks after getting it repared by Sony for a second time). Same place, same crack, without any reason. I will probably keep it cracked now as I see there is no reason to send it back to Sony. Couple of weeks later the crack will be back again. It must be a manufacturing default. Pity, I like the camera but don't find it reliable anymore. I haven't tried it under water with the crack, I am afraid it won't be working at all after the test. At least I can still use it outside the water...

Asbasaran

(1:56 PM, February 23, 2012)

Bought a second-hand one from e-bay about two months ago.
Perfect pictures indoors or at low light. But I cannot take pictures in bright sunlight outdoors. Pictures come out too dark.

Sam

(6:39 AM, February 16, 2012)

not too long. around 3 sec approx

Richard

(7:52 PM, February 10, 2012)

Thank you for your comments. I return mine to Amazon, I got a new one within 24 hours, excellent service from Amazon. Unfortunately it happened again after 2 weeks of use. I am extremely careful with my cameras in this case extra care avoiding any kind of shocks. I won't return it again because I still can take underwater pics. I research about this problem and finally I was told by an engineer specialized in plastic molds and injection that the original mold of this part has a failure either on the length of the sides or in the amount of material. This problem just can be solved out if Sony corrects the mistake of the size or if the amount and kind of material is corrected.

Tags42

(7:25 PM, February 10, 2012)

*UPDATE*

In the last week I have probably read every user review on the Sony DSC-TX10. Alot of people seem to be giving Sony a hard time about not standing behind this product. Let me share with you my recent experience:

Just got my TX10 back from the Sony Repair Center in Whitby, Ontario, Canada. They fixed the crack on the casing free of charge! EXCELLENT customer service, and way faster than I could have ever expected!

Dropped the camera off at the sony store here in Vancouver, Canada. It was then shipped to Ontario, Canada, fixed, and then sent to my house all within like 4 days!!! I didn't even have to pay for shipping. 100% fixed for free.

YES, infact, Sony does stand behind this product and the warranty it comes with.

Every Sony rep I spoke with was VERY friendly and did not accuse me for "physical or accidental damage" like other reviewers on the net have claimed.

Dropped it off with Sony on Monday late afternoon, got it back Friday morning. Increadible.

THANK YOU SONY!!!!!!

With that being said, BUYER BEWARE: THE TX10 IS NOT SHOCKPROOF!!!

It's a slick little camera that takes awesome underwater pics, JUST DONT DROP IT!

Tags42

(2:06 AM, February 07, 2012)

I have the exact same crack on my TX10 so I just contaced Sony and sent it in for repair. Dropped it from waist height in a PADDED Sony Camera Case. Shockproof? BS

p.s. I still had it in the pool at my resort in Cuba even though I knew it was cracked and it still took awesome underwater shots and runs like a champ!

Not happy about the crack though...

Bigmanric

(1:19 AM, February 04, 2012)

And me I'm afraid. Got mine end of October, just spent 2 weeks in Cuba using it under water and was really impressed with it. Then on the last day I noticed the crack in the top right corner - handy dropped it or banged it or anything, I'm fact I always take good care of my stuff. Went on Sony online support and filled out the warranty claims and posted off today. Not sure I want a repair now though or money back as it looks a common fault. Be interesting to see if Sony refuse to repair/replace at no cost. I'll be kicking off if not as I buy lots of Sony products and have spent many thousands with them over the years.

loren

(7:39 AM, January 29, 2012)

same here! can I still use the camera underwater with the cracks or do the Sony people have to replace the case? help!

Martine

(4:39 PM, January 24, 2012)

Same thing for me, I sent the camera to Sony a couple of weeks ago for this problem, they change de case (without fees) , but it crack again at the same place. I send it agin today for the same problem.

Rapha

(11:44 AM, January 23, 2012)

I was cleaning my tx-10 after a swim and there was some sand under the lens cover. while trying to wash it out it seemed to almost lift abit. Now it wont turn on at all. I'm guessing there is something wrong with the sensor that activates when slider is moved down. The repair shop wants to just order a part but it costs almost half as much as the camera. Dont know what to do.

Krystine Broadbent

(8:52 PM, January 15, 2012)

I have just noticed the same thing on the top right hand corner there is a small crack, the camera is only 3 weeks old and has never been dropped

Richard

(3:12 PM, January 05, 2012)

Hi, I just posted the pictures of my 7 days old TX10. Please take a look and let me know if yours looks like that. Is yours still working under water?

Richard

(2:16 AM, January 05, 2012)

I bought my TX10 7 days ago and today I noticed about these cracks in the top and down right hand corners of the body, I tried it again underwater and keeps working perfect. Did you return it, repair it or keep using it with the cracks? Is yours still working? Thank you!

Wood

(2:03 AM, January 05, 2012)

Hi, I've bought one TX10 and I have the same problem, a crack appeared in the top of the camera. I've contacted with Sony and the answer was: there is no such common problem with the camera. Has anyone that could solve this problem?

(3:46 AM, November 16, 2011)

How much seconds, to start recording?

Tobes

(4:49 AM, November 15, 2011)

It seems there is now housing: MPK-THK might be better than the MPK-THJ? Anyone tried it?

http://store.sony.com/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10551&storeId=10151&langId=-1&partNumber=MPKTHK

Azn5viet1boi0

(6:17 PM, October 02, 2011)

Don't matter if you have oled screen it's about the imagine once it print out. I do think Sony tx10 is an awesome camera for any of levels.

paulina

(1:33 PM, September 06, 2011)

Hi, I noticed the same crack near the battery case, I didn´t drop it or hit it, It lasted less than one month... Has anyone been able to repair it?

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Sony Cybershot TX10

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Showing 25 comments